Your ULTIMATE EARS speaker may not have power – make sure the battery on your ULTIMATE EARS speaker is charged.If your Alarm played on your phone instead of your ULTIMATE EARS speaker, check the following: Your phone may have lost connection to the internet or cellular service.Make sure your phone is turned on and your battery is not drained.Make sure your Bluetooth connection is on and your phone is not in Airplane mode.Your phone may be out of range of your ULTIMATE EARS speaker – make sure the two devices are within 100 feet for MEGABOOM and BOOM 2, 65 feet for ROLL, 50 feet for BOOM.The music service app you selected should be running in the background. ![]() ![]() If your Alarm played the backup Alarm sound instead of the music you selected, check the following:
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